VoIP Then & Now: An Evolution in Voice Communication
A Historical glance at VoIP
Back in 1973, the government was conducting experiments in data transmissions of voice communication whilst working on the project ARPANET which would later blossom into the Internet we know and rely on today.
Over the next two decades, VoIP (Voice Over Internet Protocol) would develop not becoming commercially available until 1995 when a company called Vocaltec would release the very first Internet phone software. This method used compressed voice signals in digital packets to transmit voice data over the Internet.
VoIP would gain some trust a notoriety over the next few years leading to a spike in usage in the year 2000 with over 3% of all calls in the US being made on a VoIP system.
With the prospects of being a more affordable option, VoIP was beginning to look pretty appealing to business owners, but despite the cost saving benefits, anyone who tried this technology early on, understood why businesses were not yet clamouring to make the change.
Early Problems with VoIP
All Tel has been privy to the complications and the breakthroughs with VoIP since the very beginning. We have been front and center in the goings on of the communication industry for over 2 decades and we remember when VoIP went from being too risky, to being the new norm.
There was a range of growing pains in the beginning that needed to be worked through before becoming a viable replacement to the landline.
- Dropped calls (the internet wasn’t really considered reliable until the late ‘90s/early 2000’s)
- Poor voice quality (it was obvious if you were receiving a call with VoIP)
- Lag time (there was a pause in your conversation- an unnecessary one)
Aside from the necessary growth in voice technology, the infrastructure of the Internet to which VoIP was reliant was in serious need of evolution.
Moving forward 15 years or so…
With today’s faster than ever high-speed internet and the remarkable advancements in VoIP technology, we have seen a complete 360 change in the look of internet-based phone technology. Today we can expect higher quality and cutting-edge features that rival even the best and most extensive phone systems available while enjoying a fraction of the cost.
Today approximately 36% of businesses have switched to VoIP and the transition is only on the rise. VoIP is proving itself to be a viable option for businesses around the world. It’s actually selling itself as a smarter decision due to more flexibility in mobility and the cost saving aspects.
Today, VoIP users can enjoy:
- High Quality calls
- Smooth calling
- experience without
- dropped calls
- No conversation lag time
- Reasonable and low-costs
- Cutting-edge features
- Mobility and flexibility
- Video and Voice capability
- Scalable services
If you are one of the few who remembers the early days of VoIP, and you haven’t given it a second look, it’s about time to give it a try. You’ll be especially amazed at how far VoIP has come!
Please don’t hesitate to reach out and ask All Tel for any guidance on VoIP. We are happy to help you find what you are looking for.