What is a Contact Center?
November 16, 2022
It’s no secret that consumer standards for service have risen exponentially in recent years. Whether it’s a contact center or a call center, consumers expect
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It’s no secret that consumer standards for service have risen exponentially in recent years. Whether it’s a contact center or a call center, consumers expect
Is your school using several different software and programs to offer different communication channels? Does your staff need multiple logins and “panes of glass” to
So, you are considering making the switch to a hosted PBX system but are still unclear what it all means. We are here to help.
If you have a PBX box for your business, it’s time to assess how well it is working for you. How long have you had
As you know, following best practices in your business is very important. Did you know that there are best practices when upgrading your communications platform?
As an educational decision-maker, you have countless topics to research. Unless you are in a newer building, you are probably dealing with constant maintenance and
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